FAQs

Jordyn is licensed to provide therapy services in California and Texas.

Zoe practices in California.

Unfortunately, we cannot treat clients who are traveling or living out of these states.

Yes, we are accepting new clients! We have some limited in-person spots available and also offer HIPAA-compliant virtual therapy. Please speak with Jordyn about which therapist would be the best fit for your needs and schedule.

All therapists in our practice are considered out-of-network providers with insurance companies. We can provide monthly superbills for you to submit to your insurance for reimbursement. Please contact your insurance’s member benefits to learn more about meeting your deductible and your reimbursement rates.

Our practice accepts credit card and Zelle. Please add a credit card on fie through the client portal. If you wish to pay through Zelle, you can find our practice using the following email : jordynrlevine@gmail.com.

Payment is due at the time of each session.

Therapy sessions are weekly at the start of the therapy process. Our intake session is 75 minutes and standard sessions are 50 minutes long.

Once we feel we have made progress, we can discuss meeting less often. There may be certain circumstances in which we need to meet more often as well. This can be discussed after your intake session with your therapist. If at any point during the therapy process we determine that you need more support (higher level of care), your therapist will provide you with appropriate referrals.

When working with minors, our practice requires parent/ caregiver participation. This can range from weekly to monthly parent sessions depending on the age and needs of your child.

Our therapists do not provide crisis services or after hours support. We will return all calls and emails within 24-48 business hours. In case of a clinical emergency, such as a threat to your safety or someone else’s, please call 911 or go to your nearest emergency room. If you feel you need crisis support, we can provide you with appropriate referrals.

The information you share in therapy is completely confidential except under these circumstances (limits of confidentiality):

• Suspected child, elder, or dependent adult abuse. Therapists are required by law to report to the appropriate authorities.

• Threat of serious bodily harm to another person(s). Therapists are required to report to police and inform the intended victim.

• Threat of harm to self. If we cannot ensure your safety together, therapists may be required to notify authorities or contact family members to help keep the client safe.

• If a court of law issues a subpoena. Therapists can be required to disclose some information discussed in therapy.

Not every therapist is the right fit for you and your needs. To see if one of our therapists would be the right match for you, please contact Jordyn to schedule a free 10-15 minute phone consultation at 310-844-6635.

You can also email Jordyn Levine to set up a If we determine you would be a good fit for a clinician at our practice, we will set up our first appointment (75 minute intake).

For more information, see our blog post on what to expect in the consultation call.